By Elizabeth Chesla
The simplest how you can deal with any office challenge state of affairs from defining concerns, jump-starting the inventive problem-solving procedure and sprucing serious considering talents to producing, comparing and enforcing problem-solving techniques.
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4. Make sure your goals are realistic. Specific and Measurable Take a look at the following problem statement: Current situation: I don’t know anything about computers. Desired situation: How can I learn about computers? What’s wrong with this problem statement? The way the current situation is expressed is fine—it’s a statement of fact, and it’s focused enough to be solvable. But the way the desired situation is expressed is problematic. If you want to learn about computers, you need to be much more specific about what you need to learn.
Let’s continue to examine the shipping problem, for example. Imagine we stopped once we found all of the answers to the questions we’d brainstormed. We might get lucky and develop an effective solution, but there’s a good chance our solution would be flawed. Why? Because there are other questions that arise in every research project, and problem solving is no exception. What other questions could we ask about this shipping problem? Well, for one thing we need to ask why Kathleen, the order processing clerk, quit.
Grouping the questions 37 38 PRACTICAL SOLUTIONS FOR EVERYDAY WORK PROBLEMS will also help save time by enabling you to find a series of answers in one step instead of several. Practice: Group the questions you listed for the first practice exercise into related categories. Give each category an appropriate title. PRIORITIZING QUESTIONS When you have a list of things to do, to make the most of your time and effort, you usually prioritize them—rank them in order of importance or chronology (the order in which they must take place).