By Jeffrey J. Fox, Richard C. Gregory
How businesses flip value-added into actual profits
The Dollarization self-discipline indicates enterprises and agents the way to successfully speak the industrial worth created by way of their services and products. Too frequently, while businesses compete utilizing traditional revenues and advertising techniques, they strength consumers to make monetary judgements (how a lot to spend), according to non-financial arguments (product beneficial properties and benefits). in this enjoying box, the corporate that may convey real monetary virtue in genuine funds and cents wins whenever. This publication bargains a step by step method for doing simply that.
Every day, sturdy businesses endure simply because they bring price for purchasers yet aren't capable of retain their justifiable share. it is because so much dealers can't absolutely clarify the worth buyers get from their items, and the argument falls to the bottom universal denominator-price. the answer is an method of revenues and advertising that is going past articulating positive factors and merits, yet calculates the financial worth a buyer gets from a services or products. this permits the vendor to cost the product as a real mirrored image of its value-and additionally let's the vendor turn out it to the customer!
With genuine case reports and particular, step by step suggestions on potent dollarization, The Dollarization self-discipline ultimately bargains a pragmatic, common method for agents and company leaders to turn out the price in their "value-added."
Jeffrey J. Fox (Gilford, New Hampshire) is the founder and President of Fox & corporation, Inc., a advertising consulting company. Fox is usually the writer of the bestsellers tips to turn into a CEO, tips on how to turn into a Rainmaker, and the way to turn into a superb Boss. Richard C. Gregory (Farmington, Connecticut) is a Senior advisor with Fox & corporation.
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Additional resources for The Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from It
Sample text
It would be hypocritical if we did not make some attempt to dollarize the value of the ideas in this book. Why should an organization make the effort required to put these concepts into action? It is instructive to first consider value in a broader context. Again, Robert Dolan and Hermann Simon provide an excellent framework: “Value” refers to that created for the various stakeholders, including the stockholders. ” A corporation has value for its stockholders only if it is able to take a set of inputs and create value for its chosen customers.
Earn new customers. Enable new products. role they play as consumers consider trade-offs between various purchase options. However, we have never seen a company announce lower quarterly earnings due to unexpectedly high nonfinancial costs. So while feel-good or nonfinancial costs may drive consumer purchase decisions, the primary driver behind nearly all business expenditures is the need to solve some type of problem. 1). Both of these can be measured in dollars and cents . . or dollarized. qxd 7/21/04 12:21 PM Page 19 Chapter 3 Why Dollarize?
______ ______ ______ ______ 23 Total Annual Revenues × Typical Attrition to Competition (%) × Reduction in Attrition (%) = Value of Reduced Attrition In our experience, the economic benefit of effective dollarization is far in excess of the cost of implementation. When an organization develops the discipline to dollarize, it wins on multiple fronts. The company begins to win more of the close competitive fights that once were lost. It also grows business with existing customers through a new recognition of the economic contributions made.