By John Ausnik
In its performance-based providers acquisitions activites, the Air strength makes a speciality of telling a supplier what the Air strength wishes instead of how the supplier should still meet that want.
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Extra resources for Performance-Based Contracting in the Air Force: A Report on Experiences in the Field
Sample text
One person suggested that more training slots were needed to get experience levels up quickly. Another claimed that PBSA was not mentioned in basic introductory technical training courses for contracting. A third lamented the loss of experience in the business because of shorter rotations—which creates the need for ongoing, rather than one-time, training opportunities. It is important to note that while contracting personnel are receiving some measure of training on PBSA, many functional personnel are not.
According to the organization, “The ISO 9000 family of standards represents an international consensus on good management practices with the aim of ensuring that the organization can time and time again deliver the product or services that meet the client’s quality requirements. ch, for details. 19 In a PBSA training briefing by the Air Force Logistics Management Agency Contracting Division (AFLMA/LGC), the difference is described in this manner: “Oversight usually meant [that] the customer, or QAE, aimed inspections at detecting if there’s a problem; in other words we kept an eye on the contractor.
Another base wanted roadside trash collection done several times a week, but the AETC standard called for collection once every two weeks. The base was unwilling (or unable) to use discretionary funds for more frequent service. Another base did not combine refuse and recycling services because AETC standards would not allow it. We asked personnel at one base if it was possible to reconcile AETC’s establishment of minimum requirements for which it would pay with contract offers that went beyond the minimum.