By Patricia Tunstall
How do you discover reliable library shelvers and continue them for various months? Tunstall provides functional suggestion that will help you do exactly that with an entire evaluation on the right way to rent, try out, teach, and preserve shelvers. a whole toolkit, this booklet contains templates for indicators advertisements employment, screening exams, interview questions, employment letters, task descriptions, and worker checks; the dos and don ts of hiring and firing; checklists for systems and training.Every librarian should be capable of lease, educate, and supervise library shelvers with self belief with Tunstall s down-to earth suggestion.
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Extra info for Hiring, Training, and Supervising Library Shelvers
I used to arrange most of my time away from the building to coincide with the times when she was scheduled to work. She was well placed to keep an eye on the shelvers and knew what they were supposed to be doing. We met weekly to review any problems, and she would leave me messages if anything needed more immediate attention. All of my shelvers were aware of this arrangement, and her deputy supervisor’s duties were part of her job description. When you have to speak to a shelver about behavior that is causing concern, be sure to do so in private.
Would you like to follow me to the reference desk? ” I strongly suggest that you encourage shelvers to walk the patron over to the desk and hand him or her off to the staff there. If the patron declines to go, then I suggest that the shelver visit the desk staff anyway to let them know that a patron may need help but seems unwilling to ask for it. When you equip your staff with verbal tools like this, a number of things are achieved: • Shelvers can quickly and politely get out of a situation they are not equipped to deal with.
What I would like you to do is . ” I always found that this approach worked very well and that my staff respected me for being prepared to admit that I could be at fault. It’s important to remember that the areas where materials are checked in and sorted can look completely chaotic to a newcomer. Do not expect new pages to immediately know the difference between carts that contain checked-in items, which can be taken away and shelved, and carts that contain unchecked items. If you do not have a system in place where each cart is clearly marked with brightly colored labels I strongly suggest that you set one up.