By Aileen Wood
This publication discusses the problems surrounding the implementation and 'selling' of a finished library employees education programme. Importantly, it comprises many attempted and demonstrated innovations utilized by the writer; it is also normal documentation that readers can use of their personal service provider for education purposes.
- Covers the differing kinds of educating and the professionals and cons of each
- Discusses the executive position as a metamorphosis agent
- Shows the right way to strengthen programme targets and measureable outcomes
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Extra info for A Comprehensive Library Staff Training Programme in the Information Age
Example text
Others may include personality or psychometric testing. Appraisals tend to be a rather emotive subject, partly because they are often poorly done. People view them with dread, feeling they have been thrust on them, frequently as part of government policy (in many countries, workers are legally required to have appraisals). The overarching reason for conducting appraisals is to develop staff to ensure they stay fit for purpose and fit for the future. Appraisals can be used to provide constructive feedback, undertake remedial action, maintain standards, improve performance, identify training gaps, increase motivation, as well as to set objectives for the coming year.
This will include formal training, such as courses and other non-conventional formats, such as coaching sessions.
Causes of poor performance include: lack of training; lack of understanding; lack of motivation; pressure; boredom; working above or below capability; illness; missing targets; expectations not met; fast pace of change; personal agenda; unrealistic objectives; personality or job clashes; bullying. The appraiser needs to present the appraisee with conclusive evidence of consistent and unacceptable behaviour, such as carelessness, time-keeping, attitude towards customers, 41 Library Staff Training in the Information Age breeches in safety or security, in line with the DEATH mnemonic, described previously.